TWIN - Reducing the amount of information stored on the platform – Maintenance details

All systems operational

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Reducing the amount of information stored on the platform

Completed
Scheduled for 24th September 2022 at 18:00 – 19:08

Affects

TWIN

Under maintenance from 6:00 PM to 7:08 PM

IAM Service

Under maintenance from 6:00 PM to 7:08 PM

Сервис бота

Under maintenance from 6:00 PM to 7:08 PM

Редактор сценариев

Under maintenance from 6:00 PM to 7:08 PM

Сервис уведомлений

Under maintenance from 6:00 PM to 7:08 PM

Сервис чатов

Under maintenance from 6:00 PM to 7:08 PM

Updates
  • Completed
    24th September 2022 at 19:08
    Completed
    24th September 2022 at 19:08

    Data archiving work has been completed, starting from this moment, data is available only from March 2022. In the future, only the last 6 months of data will be available on our platform

  • In progress
    24th September 2022 at 18:10
    In progress
    24th September 2022 at 18:10

    We are starting data archiving. Outgoing telephony is temporarily suspended for the duration of the work

  • Planned
    24th September 2022 at 18:00
    Planned
    24th September 2022 at 18:00

    September 25, 2022 we will archive the data. From now on, call data on the outgoing line will be available only for 6 months. In this regard they will not be available for export through personal account before March 2022. When absolutely necessary to get data older than 6 months, please contact technical support.