Outgoing calls are made successfully. Calls work. The bot connects to the conversation.
At the moment we are seeing a high load on the telephony service. How this can manifest itself:
Calling task statuses and candidate statuses are updated with a delay
Candidates in the call assignment are processed slowly
The service is operating normally. We are monitoring the operation of the service.
How it manifests itself: outgoing calls are stopped, outgoing calls are stopped. The status of outgoing calls and candidates may not change.
Our specialists are working to resolve this issue.
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