24th April 2024
No notices reported
23rd April 2024
It's decided.
Your personal account is available (new and old). All tabs open.
How it manifests itself: The personal account may be inaccessible, any page in the new and old personal account may not open/load.
Our specialists are already working on a solution.
22nd April 2024
Bitrix24, amoCRM, Yclient application is working. Calls go through, records appear in CRM. Incoming chats and outgoing chats work.
UPD: TWIN app is available.
We check the functionality.
UPD:
The TWIN application may not work in amoCRM, Bitrix24, Yclients. Error when trying to open the application.
As it manifests itself: in amoCRM, bitrix24, yclients, Avito, customer cards/leads/deals may not be created when using incoming chats. And during calls, the audio recording of the call may not be loaded.
Our specialists are working on resolving this issue.
21st April 2024
20th April 2024
19th April 2024
The agents are working now. Phrases are recognized and agents are trained.
How it manifests itself:
agents may not be created/trained
Phrase recognition in agents/calls/chat may not work
Our specialists are already working on resolving this issue.
18th April 2024
Calling tasks are now being created in the new personal account.
How it manifests itself: In the new personal account it is not possible to create a calling task.
