TWIN - Chat service not working properly – Incident details

Experiencing partially degraded performance

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Chat service not working properly

Resolved
Partial outage
Started almost 3 years agoLasted about 3 hours

Affected

TWIN

Partial outage from 2:57 PM to 6:17 PM

Сервис бота

Partial outage from 2:57 PM to 6:17 PM

Сервис чатов

Partial outage from 2:57 PM to 6:17 PM

Updates
  • Resolved
    Resolved

    Experts have found a solution.
    The system is operating normally.

  • Investigating
    Investigating

    Chats, widget, operator panel do not work.
    Our specialists are engaged in the analysis and solution of the situation.