TWIN - There is an unstable operation of chats and the operator panel – Incident details

All systems operational

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There is an unstable operation of chats and the operator panel

Resolved
Degraded performance
Started almost 2 years agoLasted 5 days

Affected

TWIN

Degraded performance from 2:01 PM to 6:50 AM

Сервис бота

Degraded performance from 2:01 PM to 6:50 AM

Сервис чатов

Degraded performance from 2:01 PM to 6:50 AM

Updates
  • Resolved
    Resolved

    It's decided.

    The operator panel is operating normally.
    The message is getting through.

  • Investigating
    Investigating

    How it manifests itself:
    1 - Long time sending messages from the bot to chats
    2 - Unable to enter the operator panel

    We are analyzing possible causes.