TWIN - Long work is observed when creating calls and copying scripts – Incident details

Decision making service experiencing partial outage

Чтобы получать уведомления в Телеграм, подпишитесь на наш канал

Long work is observed when creating calls and copying scripts

Resolved
Under maintenance
Started almost 3 years agoLasted 40 minutes

Affected

TWIN

Under maintenance from 11:25 AM to 12:04 PM

Сервис бота

Under maintenance from 11:25 AM to 12:04 PM

Редактор сценариев

Under maintenance from 11:25 AM to 12:04 PM

Сервис телефонии

Under maintenance from 11:25 AM to 12:04 PM

Личный кабинет

Under maintenance from 11:25 AM to 12:04 PM

Updates
  • Resolved
    UTC
    Resolved

    The personal account works stably.
    Copying and loading of candidates works correctly.

    Systems are operating normally.

  • Investigating
    UTC
    Investigating

    There may be problems with copying scripts (an empty script is copied), loading candidates for a call job

    Affected all TWIN users.

    We are doing our best to restore work.