TWIN - Suspension of chats and calls on the platform 28/07/2023 21:00 – Maintenance details

Decision making service experiencing partial outage

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Suspension of chats and calls on the platform 28/07/2023 21:00

Completed
Scheduled for 28th July 2023 at 18:00 – 18:30UTC

Affects

TWIN

Under maintenance from 6:00 PM to 6:30 PM

Сервис бота

Under maintenance from 6:00 PM to 6:30 PM

Сервис чатов

Under maintenance from 6:00 PM to 6:30 PM

Сервис телефонии

Under maintenance from 6:00 PM to 6:30 PM

Updates
  • Completed
    28th July 2023 at 18:30UTC
    Completed
    28th July 2023 at 18:30UTC

    Maintenance has completed successfully

  • In progress
    28th July 2023 at 18:00UTC
    In progress
    28th July 2023 at 18:00UTC

    Maintenance is now in progress

  • Planned
    28th July 2023 at 18:00UTC
    Planned
    28th July 2023 at 18:00UTC

    We have planned a hardware upgrade of the platform, which, unfortunately, will lead to a temporary shutdown of the new telephony and chat services. The start time of work is 21:00 Moscow time. Shutdown time is about 30 minutes. We apologize for the temporary inconvenience.