TWIN - Incorrect operation of your personal account. – Incident details

Decision making service experiencing partial outage

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Incorrect operation of your personal account.

Resolved
Degraded performance
Started almost 3 years agoLasted 3 days

Affected

TWIN

Degraded performance from 2:09 PM to 2:21 PM

Личный кабинет

Degraded performance from 2:09 PM to 2:21 PM

Updates
  • Resolved
    UTC
    Resolved

    It's decided.

    Currently, transactions between the reseller and the subordinate companies are going well. You can view users in subordinate companies and set tariffs.

  • Investigating
    UTC
    Investigating

    We are observing incorrect operation of your personal account. There may be difficulties in dealings between the reseller and its subordinate companies.

    How it manifests itself: in subordinate companies (on behalf of the reseller), tariffs may not be edited and users may not be created.

    We are already working on resolving this issue.