TWIN - Incorrect operation with your personal account and chats is observed. – Incident details

Decision making service experiencing partial outage

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Incorrect operation with your personal account and chats is observed.

Resolved
Degraded performance
Started over 2 years agoLasted 3 days

Affected

TWIN

Degraded performance from 11:45 AM to 10:45 AM

Сервис уведомлений

Degraded performance from 11:45 AM to 10:45 AM

Сервис чатов

Degraded performance from 11:45 AM to 10:45 AM

Личный кабинет

Degraded performance from 11:45 AM to 10:45 AM

Updates
  • Resolved
    UTC
    Resolved

    It's decided.

    Registration of your personal account is working - a confirmation code is sent. WhatsApp chats are working.

  • Investigating
    UTC
    Investigating

    Incorrect operation of registration and sending notifications was detected.

    How it manifests itself: it is impossible to confirm the phone number when registering a personal account, chats and WhatsApp notifications do not work.

    Our specialists are already working on resolving this issue.