TWIN - There is a slowdown in telephony performance. – Incident details

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There is a slowdown in telephony performance.

ResolvedDegraded performance1 hour 30 minutes

Affected

TWIN

Degraded performance from 10:14 AM to 11:44 AM

Сервис телефонии

Degraded performance from 10:14 AM to 11:44 AM

  • ResolvedUTC

    It's decided.
    Now the calls are working, calls are coming through, we don’t see any status freezes.

  • InvestigatingUTC

    There is a slowdown in telephony performance.

    How it manifests itself: calling tasks work, but the calls are stuck in one status and do not reach the subscriber. Call statuses do not change.

    Within 15-20 minutes of the task, the calls in the tasks will start ringing if the task is started.

    We apologize for the inconvenience caused.