TWIN - There is a slowdown in chat service. – Incident details

It's decided.
The chat service is operating as normal. Messages from the Bot arrive quickly. The sessions are loaded in the operator panel. When refreshing the page too.

Chats are experiencing slowdowns.

How it manifests itself: the bot may respond more slowly/take longer to process a response from the user; sessions may arrive in the operator panel with a delay; in the operator panel, after refreshing the page, the list of sessions takes longer to load than usual.

It's decided.
The chat service is operating as normal. Messages from the Bot arrive quickly. The sessions are loaded in the operator panel. When refreshing the page too.