TWIN - Changing the operation of the recognition system. – Maintenance details

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Changing the operation of the recognition system.

Completed
Scheduled for 26th December 2023 at 05:34 – 05:34

Affects

TWIN

Under maintenance from 5:34 AM to 5:34 AM

Сервис бота

Under maintenance from 5:34 AM to 5:34 AM

Сервис телефонии

Under maintenance from 5:34 AM to 5:34 AM

Updates
  • Completed
    26th December 2023 at 05:34
    Completed
    26th December 2023 at 05:34

    We have updated the recognition system.

    Now recognition works according to the duration settings set in the Question block. That is, not only the time during which the Subscriber must start speaking is taken into account, but also pauses between words and the total duration of the session.

    You can read more about the parameters in the article "Recognition session duration"