Intents and entities are not loaded in the agents of the new LC.

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Affected

TWIN

Личный кабинет

Resolved26th January 2024 at 14:28UTC
It's decided.
The intentions and Essences of the agents of the new office are loaded.
Investigating26th January 2024 at 13:11UTC
How it manifests itself: in the new agent’s personal account, the Intents and Entities tabs are loaded with the inscription “Data was not loaded”

Our specialists are already working on a solution.

TWIN - Intents and entities are not loaded in the agents of the new LC. – Incident details