TWIN - Call records are not loaded into the personal account. – Incident details

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Call records are not loaded into the personal account.

ResolvedPartial outage24 minutes

Affected

TWIN

Degraded performance from 6:06 PM to 6:15 PM, Partial outage from 6:15 PM to 6:30 PM

Личный кабинет

Degraded performance from 6:06 PM to 6:15 PM, Partial outage from 6:15 PM to 6:30 PM

  • ResolvedUTC

    It's decided.

    Calls have started.

    Call records are loaded into the new and old personal account (for old and new calls).

  • IdentifiedUTC

    Calls have been stopped. Correction work is underway.

  • InvestigatingUTC

    How it manifests itself: in the old and new personal accounts, records are loaded in calls. Approximately all calls after 17:00 Moscow time.

    Our specialists are already working to resolve this issue.