TWIN - Syntheses don't work. – Incident details

Decision making service experiencing partial outage

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Syntheses don't work.

Resolved
Partial outage
Started about 2 years agoLasted about 24 hours

Affected

TWIN

Partial outage from 7:12 AM to 7:01 AM

Сервис бота

Partial outage from 7:12 AM to 7:01 AM

Редактор сценариев

Partial outage from 7:12 AM to 7:01 AM

Updates
  • Resolved
    UTC
    Resolved

    It's decided.

    Syntheses work correctly.

  • Investigating
    UTC
    Investigating

    How it manifests itself: we observe interruptions in the operation of syntheses. This may lead to incorrect behavior of the Bot during calls (silence, long responses, dropped calls)

    List of syntheses that currently do not work:

    Daria

    Anastasia

    Alvina

    Victoria

    Sergey

    Stanislav

    Maksim

    Anton (English)

    Our specialists are already working to resolve this issue.