TWIN - Integrations don't work – Incident details

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Integrations don't work

ResolvedPartial outage1 hour 35 minutes

Affected

TWIN

Partial outage from 11:29 AM to 1:04 PM

Сервис чатов

Partial outage from 11:29 AM to 1:04 PM

  • ResolvedUTC

    It's decided.

    We no longer see crashes in messengers (Telegram, WhatsApp, Instagram, etc.). The bot starts conversations and responds to messages.

  • InvestigatingUTC

    How it manifests itself: chats integrated into instant messengers (Telegram, WhatsApp, Instagram, etc.) may not work, the bot does not respond to messages, and the dialogue does not start.

    Our specialists are already working on a solution.