TWIN - Integrations don't work – Incident details

Decision making service experiencing partial outage

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Integrations don't work

Resolved
Partial outage
Started about 2 years agoLasted about 2 hours

Affected

TWIN

Partial outage from 11:29 AM to 1:04 PM

Сервис чатов

Partial outage from 11:29 AM to 1:04 PM

Updates
  • Resolved
    UTC
    Resolved

    It's decided.

    We no longer see crashes in messengers (Telegram, WhatsApp, Instagram, etc.). The bot starts conversations and responds to messages.

  • Investigating
    UTC
    Investigating

    How it manifests itself: chats integrated into instant messengers (Telegram, WhatsApp, Instagram, etc.) may not work, the bot does not respond to messages, and the dialogue does not start.

    Our specialists are already working on a solution.