Candidates for calling are not loaded - Incident details - TWIN Status

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Candidates for calling are not loaded

Resolved

Degraded performance

Started about 2 years ago23rd July 2024Lasted 3 hours 28 minutes23rd July 202409:2512:53UTC

Affected

TWIN

Сервис телефонии

Updates

Resolved
23rd July 2024 at 12:53UTC
Resolved
23rd July 2024 at 12:53UTC
It's decided.
At the moment, there is no long loading of candidates for the calling task.
Investigating
23rd July 2024 at 09:25UTC
Investigating
23rd July 2024 at 09:25UTC
How it manifests itself: candidates are not loaded into the calling task; they are loaded very slowly.
Our specialists are working to resolve this issue.