TWIN - Chats are not working – Incident details

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Chats are not working

Resolved
Partial outage
Started 2 months agoLasted about 2 hours

Affected

TWIN

Partial outage from 2:00 PM to 4:07 PM

Сервис чатов

Partial outage from 2:00 PM to 4:07 PM

Updates
  • Resolved
    Resolved

    Decided.

    The chat service is back up and running. The bot responds to messages and new conversations begin.

  • Investigating
    Investigating

    How it manifests itself: the bot in the chat may not respond to messages or may take a long time to respond, the dialogue in the chat may not start.

    Our specialists are already working on resolving this issue.