TWIN - Integration with VKontakte does not work – Incident details

Decision making service experiencing partial outage

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Integration with VKontakte does not work

Resolved
Degraded performance
Started almost 2 years agoLasted about 2 hours

Affected

TWIN

Degraded performance from 6:07 PM to 8:32 PM

Сервис чатов

Degraded performance from 6:07 PM to 8:32 PM

Updates
  • Resolved
    UTC
    Resolved

    Decided.

    Integration with VKontakte works normally: new sessions are created, the bot responds to user messages.

  • Investigating
    UTC
    Investigating

    How it manifests itself: new sessions are not created, the bot does not respond to user messages.

    Our specialists are already working on a solution.