TWIN - Incorrect operation of telephony – Incident details

Decision making service experiencing partial outage

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Incorrect operation of telephony

Resolved
Degraded performance
Started almost 2 years agoLasted about 15 hours

Affected

TWIN

Degraded performance from 12:40 PM to 3:21 AM

Сервис телефонии

Degraded performance from 12:40 PM to 3:21 AM

Updates
  • Resolved
    UTC
    Resolved

    Decided.

    All services are operating normally.

  • Investigating
    UTC
    Investigating

    How it manifests itself: the call assignment may not load details, candidates, calls. There is a slowdown in the telephony: candidates are added to the call longer than usual, calls start less often, call results come late.

    Our specialists are already working on resolving this issue.