TWIN - Incorrect operation of the platform – Incident details

Decision making service experiencing partial outage

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Incorrect operation of the platform

Resolved
Partial outage
Started over 1 year agoLasted about 3 hours

Affected

TWIN

Partial outage from 12:15 PM to 2:58 PM

Сервис бота

Partial outage from 12:15 PM to 2:58 PM

Редактор сценариев

Partial outage from 12:15 PM to 2:58 PM

Сервис чатов

Partial outage from 12:15 PM to 2:58 PM

Сервис телефонии

Partial outage from 12:15 PM to 2:58 PM

Сервис аналитики

Partial outage from 12:15 PM to 2:58 PM

Updates
  • Resolved
    UTC
    Resolved

    Decided.

    The personal account operates as usual.

  • Investigating
    UTC
    Investigating

    How it manifests itself: the personal account or its individual tabs do not load. Calls do not go through. The bot may not answer calls and chats. Reports may not be generated.

    Our specialists are already working on resolving this issue.