TWIN - The telephone service is not working – Incident details

All systems operational

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The telephone service is not working

Resolved
Operational
Started about 1 month agoLasted about 11 hours

Affected

TWIN
Сервис телефонии
Updates
  • Resolved
    Resolved

    Decided.
    Telephony is operating normally. Incoming and outgoing calls are working, calling tasks are being created, candidates are being added. There are no deviations.

  • Monitoring
    Monitoring

    The telephony service has been restored, service interruptions are possible - technical work is being carried out.

    We are monitoring the situation.

  • Investigating
    Investigating

    How it manifests itself: incoming and outgoing calls do not work, calling tasks are created with an error, candidates are not added/added with an error

    Our specialists are working on a solution.