TWIN - The script is not saved if changes are made – Incident details

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The script is not saved if changes are made

Resolved
Degraded performance
Started 12 days agoLasted about 1 hour

Affected

TWIN

Degraded performance from 10:00 AM to 11:12 AM

Редактор сценариев

Degraded performance from 10:00 AM to 11:12 AM

Updates
  • Resolved
    Resolved

    Decided.

    Scripts are saved. Any changes can be made to the scripts.

  • Investigating
    Investigating

    How it manifests itself: when making changes to the script, a saving error may occur. Settings that can cause an error when changed:

    • switching from audio recordings to synthesis (from synthesis to audio recordings)

    • change voice acting

    • change Active Listening settings

    • change the Interruption setting (enable/disable, add new words)

    • actions with audio recordings in the script

    Temporary solution: if you urgently need to save the script, you can change its name and save it. Add or remove a symbol in the name, add or rewrite the name, etc.

    Our specialists are already working on resolving this issue.