TWIN - Some speech synthesis voices do not work – Incident details

Decision making service experiencing partial outage

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Some speech synthesis voices do not work

Resolved
Degraded performance
Started over 1 year agoLasted about 3 hours

Affected

TWIN

Degraded performance from 6:43 AM to 10:00 AM

Сервис бота

Degraded performance from 6:43 AM to 10:00 AM

Updates
  • Resolved
    UTC
    Resolved

    Speech synthesis works properly.

  • Investigating
    UTC
    Investigating

    How it manifests itself: it can lead to incorrect behavior of the Bot in calls (silence, long answers, dropped calls)

    List of speech synthesis voices that are currently not working:

    Daria

    Anastasia

    Alvina

    Victoria

    Sergey

    Stanislav

    Maxim

    Anton (eng.)
    Irina

    Amina

    Ruslan

    Fatima

    Akbota

    Richard

    Our specialists are already working on resolving this issue.