TWIN - Incorrect operation of the telephony service and scripts – Incident details

Decision making service experiencing partial outage

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Incorrect operation of the telephony service and scripts

Resolved
Partial outage
Started over 1 year agoLasted about 1 hour

Affected

TWIN

Partial outage from 9:57 AM to 10:52 AM

Редактор сценариев

Partial outage from 9:57 AM to 10:52 AM

Сервис телефонии

Partial outage from 9:57 AM to 10:52 AM

Updates
  • Resolved
    UTC
    Resolved

    Decided.

    At the moment, outgoing and incoming calls are successful. Bot scripts are available.

  • Investigating
    UTC
    Investigating

    How it manifests itself: incoming and outgoing calls are not made. Bot scripts do not open.

    Our specialists are already working on a solution.