TWIN - The platform is not working correctly – Incident details

Decision making service experiencing partial outage

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The platform is not working correctly

Resolved
Major outage
Started about 1 year agoLasted 28 minutes

Affected

TWIN

Major outage from 11:03 AM to 11:31 AM

Редактор сценариев

Major outage from 11:03 AM to 11:31 AM

Сервис телефонии

Major outage from 11:03 AM to 11:31 AM

Updates
  • Resolved
    UTC
    Resolved

    Decided.

    Telephony operates normally. Scripts open.

  • Investigating
    UTC
    Investigating

    How it manifests itself: outgoing and incoming calls do not work. The bot does not answer incoming calls, and outgoing calls do not start. Scripts do not open in the personal account. Instead of blocks and arrows, an empty sheet may open or an error may appear.

    Our specialists are already working on a solution.