TWIN - Временно не работают запросы в ChatGPT, а также TTS и LLM от поставщика OpenAI – Incident details

Experiencing minor outage

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Временно не работают запросы в ChatGPT, а также TTS и LLM от поставщика OpenAI

Investigating
Partial outage
Started about 14 hours ago

Affected

TWIN

Partial outage from 4:33 AM to 5:48 AM, Operational from 5:48 AM to 12:00 AM

Сервис бота

Partial outage from 4:33 AM to 12:00 AM

Сервис чатов

Partial outage from 4:33 AM to 12:00 AM

Сервис телефонии

Partial outage from 4:33 AM to 5:48 AM, Operational from 5:48 AM to 12:00 AM

Updates
  • Investigating
    UTC
    Investigating

    Temporarily unavailable:

    1) Requests to ChatGPT (e.g., via the BPL functions gpt.ask or gpt.assist)

    2) LLM and TTS from OpenAI in AI agents

    Backup systems are currently being enabled automatically in dialogues with AI agents. In calls with the scenario bot, call drops may occur if error handling is not configured in blocks with BPL.

    Our specialists are already working on resolving this issue.