TWIN - NLU service – Maintenance details

All systems operational

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NLU service

Completed
Scheduled for 17th November 2022 at 19:00 – 22:16

Affects

TWIN

Under maintenance from 7:00 PM to 10:16 PM

Сервис чатов

Under maintenance from 7:00 PM to 10:16 PM

Сервис телефонии

Under maintenance from 7:00 PM to 10:16 PM

Decision making service

Under maintenance from 7:00 PM to 10:16 PM

Updates
  • Completed
    17th November 2022 at 22:16
    Completed
    17th November 2022 at 22:16

    Maintenance completed.

  • Update
    17th November 2022 at 19:00
    Planned
    17th November 2022 at 19:00

    For technical reasons, we are forced to postpone the start date of work by a day. New start time on November 17 at 22:00 Moscow time

  • Planned
    16th November 2022 at 19:00
    Planned
    16th November 2022 at 19:00

    On November 16 at 22:00 MSK, the bot's NLU module will be updated, during the update, calls will be stopped, and it will not be possible to train agents, chats will not work stably. Planned duration 1 hour