TWIN - Incorrect work of NLU – Incident details

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Incorrect work of NLU

Resolved
Partial outage
Started about 2 years agoLasted about 21 hours

Affected

TWIN

Partial outage from 8:22 AM to 5:29 AM

Редактор сценариев

Partial outage from 8:22 AM to 5:29 AM

Updates
  • Resolved
    Resolved

    The service has been restored. Agents are trained, new agent models are added.

  • Investigating
    Investigating

    Incorrect work of NLU is observed.

    Agents may not be trained. No new agent models appear.

    Our specialists are already working on this issue.