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Incorrect operation of NLU in the new personal account is observed.

Resolved
Degraded performance
Started about 2 months ago Lasted about 2 hours

Affected

TWIN
Сервис бота
Сервис принятия решений
Updates
  • Resolved
    Resolved

    It's decided.

    According to the information we collected, this behavior was observed from 03/18/24 15:00 (Moscow time).

    The bot recognizes intents and follows branches with intents.

  • Investigating
    Investigating

    Incorrect operation of NLU in the new personal account is observed.

    How it manifests itself: in all scripts created in the new editor, when the bot accesses NLU, the bot does not recognize the intent and sends it to the “default branch”.

    Our specialists are already working on a solution.