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Chats are not working correctly.

Resolved
Partial outage
Started about 1 month ago Lasted 16 minutes

Affected

TWIN
Сервис бота
Сервис чатов
Сервис телефонии
Updates
  • Resolved
    Resolved

    It's decided.

    Now the Bot answers calls and chat dialogues. Messages are coming. There are no delayed messages.

  • Identified
    Identified

    UPD:
    The behavior is repeated not only in chats, but also in calls. The bot may take a long time to respond or not respond at all.

  • Investigating
    Investigating

    How it manifests itself: The chat bot may not respond or may take a long time to respond.

    Our specialists are already working on a solution.