TWIN - WhatsApp is not working correctly – Incident details

All systems operational

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WhatsApp is not working correctly

Resolved
Degraded performance
Started 4 months agoLasted about 14 hours

Affected

TWIN

Degraded performance from 4:40 PM to 6:58 AM

Сервис уведомлений

Degraded performance from 4:40 PM to 6:58 AM

Сервис чатов

Degraded performance from 4:40 PM to 6:58 AM

Updates
  • Resolved
    Resolved

    It's decided.

    WhatsApp messages are being delivered. WhatsApp newsletters are working.

  • Investigating
    Investigating

    How it manifests itself: Mailings and sending WhatsApp messages may not work. The bot may not accept messages sent to it via WhatsApp.

    Our specialists are already working on resolving this issue.