TWIN - There is some incorrect operation of the telephone and personal account. – Incident details

All systems operational

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There is some incorrect operation of the telephone and personal account.

Resolved
Major outage
Started 2 months agoLasted 22 minutes

Affected

TWIN

Major outage from 7:19 AM to 7:41 AM, Partial outage from 7:19 AM to 7:41 AM

Сервис телефонии

Major outage from 7:19 AM to 7:41 AM

Личный кабинет

Partial outage from 7:19 AM to 7:41 AM

Updates
  • Resolved
    Resolved

    Decided.

    The platform operates normally. The old and new personal accounts are working. Telephony is working.

  • Investigating
    Investigating

    How it manifests itself: in the old and new personal account, some tabs and sections may not work. The left menu may not work, the personal account sections may not open, the balance is not displayed.

    Also, telephony (incoming and outgoing calls) may not work.

    Our specialists are working on resolving this issue.