TWIN - The telephone does not work – Incident details

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The telephone does not work

Resolved
Major outage
Started 2 months agoLasted about 2 hours

Affected

TWIN

Major outage from 1:44 PM to 4:04 PM

Сервис телефонии

Major outage from 1:44 PM to 4:04 PM

Updates
  • Resolved
    Resolved

    Decided.

    The problem was fixed at 17:15 Moscow time.

    The platform operates normally. The old and new personal accounts are working. Outgoing and incoming telephony is working.

  • Investigating
    Investigating

    How it manifests itself: Calling tasks are not created. The list of tasks is not loaded in the section with calling tasks. Outgoing and incoming telephony does not work.

    Our specialists are working on resolving this issue.