TWIN - Incorrect operation of the telephone. – Incident details

Сервис телефонии experiencing partial outage

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Incorrect operation of the telephone.

Resolved
Partial outage
Started about 2 months agoLasted 31 minutes

Affected

TWIN
Сервис телефонии
Updates
  • Resolved
    Resolved

    Decided.

    Telephony works. Incoming and outgoing calls are successful.

    Calls started and running during the outage (approximately from 09:15 to 09:35 Moscow time) may have missing audio recordings. Audio recordings for these calls are lost forever.

  • Investigating
    Investigating

    How it manifests itself: calls are started, but calls do not go through. Incoming and outgoing calls may not go through. And there may be no call records.

    Our specialists are already working on resolving this issue.