TWIN - Incorrect operation of the telephone. – Incident details

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Incorrect operation of the telephone.

Resolved
Partial outage
Started 3 months agoLasted about 1 hour

Affected

TWIN

Partial outage from 7:13 AM to 8:07 AM

Сервис телефонии

Partial outage from 7:13 AM to 8:07 AM

Updates
  • Resolved
    Resolved

    Decided.

    Telephony works in normal mode. Incoming and outgoing calls work, the bot connects to calls.

  • Investigating
    Investigating

    How it manifests itself: in incoming and outgoing calls, the bot may not connect to the call/drop the call, calls may be slower/not start. The statuses of tasks and candidates may not change.

    Our specialists are already working on a solution.