TWIN - Updating the telephony service infrastructure – Maintenance details

All systems operational

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Updating the telephony service infrastructure

Completed
Scheduled for 12th May 2025 at 20:00 – 20:15

Affects

TWIN

Under maintenance from 8:00 PM to 8:15 PM

Сервис телефонии

Under maintenance from 8:00 PM to 8:15 PM

Updates
  • Completed
    12th May 2025 at 20:15
    Completed
    12th May 2025 at 20:15
    Maintenance has completed successfully
  • In progress
    12th May 2025 at 20:00
    In progress
    12th May 2025 at 20:00
    Maintenance is now in progress
  • Planned
    12th May 2025 at 20:00
    Planned
    12th May 2025 at 20:00

    Work commencement: 12.05.2025 at 23:00 Moscow time

    Estimated work time: 15 minutes

    On May 12 (today) the telephony service infrastructure will be updated. Switching to another server will be performed. Outgoing calls may not work during the update. Incoming telephony and direct integration calls will work as usual.

    ❗️This update has undergone all necessary checks and testing over the past week. Apart from the time of the work, the update will be invisible to you. However, we ask you to monitor the service tomorrow and let us know if any problems arise: make sure that calls are going through, there are no changes in the telephony, and contact remains at the same level.