8th May 2024
Technical work is planned in the analytics service.
Start time of work: 05/08/2024 at 19:00 Moscow time.
Estimated duration of work: 1 hour 30 minutes.
Some tabs in your personal account may not work. For example Statistics. Also, details for calls, chat dialogs, and notifications may not open/load.
It's decided.
The bot on the incoming line answers. The calls are coming through.
We observe incorrect operation of the incoming line.
How it manifests itself: incoming calls may not go through, it is impossible to reach the Bot
Our specialists are dealing with this issue.
7th May 2024
No notices reported
6th May 2024
Start time of work: 19:00 Moscow time.
Estimated duration of work: 1 hour.
5th May 2024
4th May 2024
3rd May 2024
2nd May 2024
Telephony works fine. The bot connects to the call. We don't see any delays.
We would like to inform you that some customers may be experiencing temporary difficulties using telephone service at this time. Not everyone may exhibit this behavior.
How it manifests itself: in calls, the bot does not connect to the call or connects with long delays after connecting with subscribers. After picking up the phone, the subscriber can listen to silence for 5-15 seconds before the Bot connects (or a reset occurs)
Our specialists are working to resolve this issue.
